Office assistant

Company Description George Dimov, CPA is a United States Certified Public Accounting firm with over a decade of experience serving corporate and individual clients nationwide. The firm is an IRS-authorized e-file provider and a registered IRS Tax Preparer for all 50 states, supported by strong academic credentials and a background in financial planning, investments, and private equity accounting. Known for consistent 5-star verified reviews on platforms such as Thumbtack, Yelp, Google, and Facebook, the practice emphasizes accuracy, reliability, and client service. The firm handles a wide range of accounting and tax matters, including individual and corporate returns, state and local taxes, franchise taxes, bookkeeping, and financial statement engagements. Team members join a professional, insured practice focused on high-quality work and long-term client relationships. Office Assistant – Job Description Responsibilities Write technical estimates and proposals Evaluate and scope client work Go through company email threads and answer client queries Route client requests to the appropriate team/department Troubleshoot client issues and customer service problems Requirements Strong writing and speaking skills Ability to handle multiple emails and multiple inboxes Knows how to prioritize and target emails, identifying urgent ones Knows how to use the relevant tools Ability to make clients feel calm and reassured, especially when frustrated Ability to sell additional services while keeping the conversation focused on one service Strong organizational skills and the ability to manage multiple client threads simultaneously Basic understanding of quoting/pricing processes or willingness to learn Proficiency with email platforms (Outlook, Gmail) and CRM tools Detail-oriented with strong follow-up discipline Preferred Experience working in a tax firm or relevant experience is a big plus #J-18808-Ljbffr