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AccorHotel

الدوحة / Global

Reservation agent

  • ر.ق.‏100000 QAR Per annum

Job Summary

Salary Range:
ر.ق.‏100000 QAR Per annum
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Job Description

Manage daily reservations operations, train staff, handle inquiries, and optimize inventory for revenue growth in hotel operations. Provide exceptional service for reservations, manage guest information, optimize revenue through upselling, and demonstrate strong communication and problem-solving skills. Provide exceptional service in managing room reservations, utilizing Property Management Systems, and demonstrating strong customer service and sales skills. Oversee daily reservation operations, manage inventory, execute revenue strategies, and train staff while ensuring data accuracy and effective communication. Interact with guests for bookings, handle inquiries, ensure professionalism, maximize revenue, and maintain positive colleague relations in a hotel environment. Process employee flight ticket requests, coordinate with airlines, maintain travel records, and provide HR support with strong communication and customer service skills. Responsible for guest interactions, managing reservations, addressing inquiries, and ensuring adherence to company standards while fostering positive colleague relations. Manage hotel revenue and rates using Opera Cloud and Channel Manager, optimize pricing strategies, and lead reservation teams with strong supervisory skills. #J-18808-Ljbffr

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