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Alpha Core Trading

الدوحة / Global

Visa processing & customer service officer

  • ر.ق.‏100000 QAR Per annum

Job Summary

Salary Range:
ر.ق.‏100000 QAR Per annum
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Job Description

WE ARE HIRING – VISA PROCESSING & CUSTOMER SERVICE OFFICER A travel services company is looking for a ** Visa Processing & Customer Service Officer** to join our team. Key Responsibilities: Welcome and assist customers in a professional and friendly manner. Handle customer inquiries and provide accurate information. Prepare and complete visa and travel applications. Collect, review, and organize required documents. Follow up with customers regarding missing documents and requirements. Monitor application status and provide customers with regular updates. Maintain accurate customer records and application files. Coordinate with the team to ensure applications are processed efficiently. Follow up with customers from application submission until completion. Requirements: Previous experience in **visa processing, travel agencies, customer service, or reception** is preferred. Good communication and interpersonal skills. Good command of **English**. Strong computer and documentation skills. Organized, detail-oriented, and able to manage multiple applications. Professional appearance and customer-focused attitude. Ability to work under pressure and meet deadline #J-18808-Ljbffr

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