Telecom vas engineer

Job Summary We are looking for a VAS Operations Support Engineer to manage monitor maintain and troubleshoot telecom VAS platforms in a production environment The role involves incident resolution preventive maintenance service monitoring automation and coordination with vendors and technical teams. Key Responsibilities Monitor and support telecom VAS platforms and production services Troubleshoot application server database API messaging and connectivity issues Handle incident problem and change management activities Perform health checks preventive maintenance KPI alarm monitoring and service verification Support HA DR backup restore and service availability activities Develop automation scripts using Python Shell Bash SQL or REST APIs Work with vendors NOC IT Network Security and other technical teams Maintain technical documentation SOPs MOPs and troubleshooting guides Support after-hours on-call activities when required Required Skills Required Skills3 5 years of experience in Telecom VAS Application Operations Production Support O M Strong hands‑on troubleshooting experience Good knowledge of Linux Unix SQL TCP IP REST APIs JSON XML Experience with Python and or Shell Bash scripting Experience in monitoring and incident problem management Exposure to SMSC SMPP Messaging e SIM Device Management or VAS platforms is preferred Knowledge of HA DR Kubernetes Cloud Dev Ops or AI AIOps is an advantage Bachelor s degree in Computer Science IT Computer Telecom Engineering or equivalent Ideal Candidate A hands-on Telecom VAS Production Support Engineer with troubleshooting and operations experience who can work across multiple platforms and automate repetitive operational activities 3–5 years of experience in Telecom VAS / Production Support / O&M. Strong hands‑on experience in VAS platform operations, monitoring, and troubleshooting. Good knowledge of Linux/Unix, SQL, TCP/IP, REST APIs, and scripting. Experience with Python/Shell scripting and operational automation. Exposure to SMSC/SMPP, Messaging, e SIM, Device Management, or similar VAS platforms. Strong incident, problem, change management, and RCA experience. Good communication and coordination skills with NOC, IT, Network, Security, and vendors. Willingness to support on-call/after-hours production incidents. Exposure to Cloud, Kubernetes, Dev Ops, or AI/AIOps will be an advantage. Ideal Candidate Ideal Candidate A hands-on Telecom VAS Production Support Engineer with troubleshooting and operations experience who can work across multiple platforms and automate repetitive operational activities 3–5 years of experience in Telecom VAS / Production Support / O&M. Strong hands‑on experience in VAS platform operations, monitoring, and troubleshooting. Good knowledge of Linux/Unix, SQL, TCP/IP, REST APIs, and scripting. Experience with Python/Shell scripting and operational automation. Exposure to SMSC/SMPP, Messaging, e SIM, Device Management, or similar VAS platforms. Strong incident, problem, change management, and RCA experience. Good communication and coordination skills with NOC, IT, Network, Security, and vendors. Willingness to support on-call/after-hours production incidents. Exposure to Cloud, Kubernetes, Dev Ops, or AI/AIOps will be an advantage.

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