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Tanqeeb

الدوحة / Global

It help desk

  • ر.ق.‏168000 QAR Per annum

Job Summary

Salary Range:
ر.ق.‏168000 QAR Per annum
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Job Description

Industry Technical Support / IT Help Desk Job Description We are currently looking for IT Support for our Qatar operations Required Qualifications Diploma or Bachelor's Degree in Information Technology, Computer Science, or related field. 4 years of experience in IT Help Desk, Service Desk, or Desktop Support roles. Experience supporting Microsoft 365 environments. Knowledge of Active Directory and Microsoft Intune. Basic understanding of networking concepts (TCP/IP, DNS, DHCP, LAN/WAN, Wi-Fi). Experience with Windows 11 administration and troubleshooting. Technical Skills Endpoint Patching & Updates Network and Wi-Fi Troubleshooting Backup Monitoring and Recovery Language Requirements Fluent in Arabic and English (spoken and written). Preferred Skills Knowledge of Microsoft Defender and security best practices. Experience with access control systems and card management solutions. Experience with ticketing systems and SLA-driven support environments. Excellent communication and customer service skills. Strong troubleshooting and analytical abilities. Ability to prioritize and manage multiple support requests. Team-oriented with a proactive approach to problem-solving. Strong documentation and organizational skills. University of Doha for Science & Technology - Qatar, Doha #J-18808-Ljbffr

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