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Madre Integrated Engineering

الدوحة / Global

Video surveillance (cctv) & servers engineer

  • ر.ق.‏201000 QAR Per annum

Job Summary

Salary Range:
ر.ق.‏201000 QAR Per annum
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Job Description

Madre Integrated Engineering | Full time Video Surveillance (CCTV) & Servers Engineer Provide advanced diagnostics at system, applicationand infrastructure level for the system. Carry out root-cause analysis for major andrecurring incidents and own the permanent fix. Open and manage OEM back-to-back support casesunder the same ticket and SLA clock. Own configuration, firmware and softwaremaintenance and coordinate manufacturer releases and upgrades. Own the preventive-maintenance procedures andpredictive monitoring for the system. Maintain the design documents, SOPs andknowledge base; mentor and sign off Level-2 competence. Provide technical assessment to the Change Advisory Board for changes to the system. Maintain the VMS, recording servers, storage andthe large camera estate; verify recording, retention and failover; supportanalytics feeds. Requirements Milestone certification (via authorisedchannel); VMS, storage and server experience. Experience. 5or more years hands-on with the specific system in a comparable environment. Diagnostic and root-cause skill. Documentation and mentoring. Advanced-incident resolution within SLA.

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