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Madre Integrated Engineering

الدوحة / Global

Cable-management & documentation engineer

Job Description

Cable-Management & Documentation Engineer Provide advanced diagnostics at system,application and infrastructure level for the system. Carry out root-cause analysis for major andrecurring incidents and own the permanent fix. Open and manage OEM back-to-back support casesunder the same ticket and SLA clock. Own configuration, firmware and softwaremaintenance and coordinate manufacturer releases and upgrades. Own the preventive-maintenance procedures andpredictive monitoring for the system. Maintain the design documents, SOPs andknowledge base; mentor and sign off Level-2 competence. Provide technical assessment to the Change Advisory Board for changes to the system. Operate im Vision; maintain connectivity recordsand as-built drawings; keep documentation and the CMDB current for moves, addsand changes. Requirements Comm Scope im Vision training; Auto CAD /documentation skills; structured-cabling knowledge. Experience. 4or more years hands-on with the specific system in a comparable environment. Diagnostic and root-cause skill. Documentation and mentoring. Advanced-incident resolution within SLA.

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